Documentation

Terms of Use

These terms explain the general conditions for using the BuildCrew website, demo request flow, and AI receptionist service.

Last updated: May 2024
info

This document is an informational template. Before it becomes legally binding, it should be adjusted to match the current company details.

01 / INTRODUCTION

About BuildCrew

BuildCrew develops and implements practical AI solutions for customer communication, bookings, and operational workflow automation. Our goal is to deliver precise, business-ready automation that creates clear operational value.

Company name

BuildCrew (to be confirmed)

Legal information

BuildCrew is currently the project or brand name. Legal company details should be added before launch.

Registered address

To be confirmed before launch

Contact email

To be confirmed before launch

02 / AUDIENCE

Who do these terms apply to?

These terms apply to all website visitors, people requesting a demo, and current or prospective clients who use BuildCrew platform or consulting services.

What does BuildCrew provide?

smart_toy

AI assistant

An intelligent system that can understand and handle customer requests around the clock.

calendar_today

Google Calendar integration

Direct synchronisation with your schedule to avoid double-bookings.

notifications_active

Automatic reminders

SMS and WhatsApp reminders for upcoming appointments.

settings_input_antenna

Voice AI and handover

In more complex cases, the system can hand the conversation to a human operator.

04 / DEMO REQUESTS

Demo requests

A demo request is not binding for either party. BuildCrew reserves the right to decline a demo request. Any custom proposal is prepared after a conversation and assessment.

05 / PRICING

Pricing and payments

All prices may be quoted in NOK or EUR, plus VAT where applicable.

  • • System setup fee
  • • Monthly maintenance fee
  • • Usage costs (SMS, API)
  • • Unlimited usage is not guaranteed
06 / RESPONSIBILITIES

Client responsibilities

The client must provide accurate service information, keep the calendar up to date, and monitor the quality of the AI assistant on an ongoing basis.

07 / AI system limitations

The performance of AI models and agent systems depends on configuration, input data, and the availability of external services. BuildCrew does not claim that OpenAI or OpenClaw provide error-free performance or autonomous operation without human oversight.

08 / Availability

We do not guarantee 100% uninterrupted uptime. Maintenance windows and third-party failures may affect system availability.

09 / Third-party services

The BuildCrew solution may use third-party technologies and APIs, including OpenAI models for language processing and OpenClaw for agent workflows. These services may have their own technical, pricing, and data processing terms.

10 / Data protection

Your data privacy is important. Relevant processing should be handled in line with GDPR requirements.

Read the privacy policy arrow_forward

11 / Intellectual property

All content, code, and algorithms belong to BuildCrew unless otherwise agreed. The client retains ownership of the data they provide and any contractually agreed configuration specifics.

12 / Prohibited use

Use of the system for fraud, spam, or any activity that violates local or international law is strictly prohibited.

13 / Limitation of liability

BuildCrew is not liable for losses caused by client-side configuration errors or interruptions in third-party services.

14 / TERMINATION

According to the terms of the signed agreement.

15 / CHANGES

The latest version of these terms will always be available here.

16 / GOVERNING LAW

Any disputes should be handled according to the applicable laws stated in the final governing agreement.

17 / CONTACT

Questions about these terms?

If you have questions about these terms, please contact us using the details below.

BuildCrew AI Support

To be added before public launch

Legal company information should be finalised before public launch.

Would you like to implement an AI receptionist in your business?

Book a demo to see how BuildCrew can help automate customer communication and appointment booking.